Exchanges & Returns
Tai Chi Finder Ltd C/O
Packwell D&S Ltd
Unit A Chettisham Business Park
Please contact us beforehand so we may expect them. We would expect you to bear the cost of the return unless the item is faulty or sent in error or as a substitute. We pay the the costs of sending any replacement items to you.
We take care in selecting quality products, and use reputable carriers. Despite all of this, we appreciate that occasionally things can go wrong. If you have a complaint, in the first instance please contact us via the website - please be assured of our best attention and we may even be able to resolve an apparent problem immediately.
If Things Should Go Wrong
Please send all correspondence (not goods) to our registered address:
Our Registered Address and Phone
Tai Chi Finder Ltd, 21 The Avenue, LONDON, E11 2EE, United Kingdom. Tel: +447852364365 / 07852364365
By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for digital items where the item has been downloaded or unsealed. http://www.bis.gov.uk/policies/consumer-issues/buying-and-selling/distance-selling
These terms and conditions may be amended from time to time without prior notice but changes will not affect any transactions already effected. - Feb 2011